Legal Documents

Ju77 Privacy Policy — Your Information
How It Is Protected

Ju77 takes your personal information seriously. This privacy policy clearly sets out what data we collect, how it is used, and what rights you have over your information.

Privacy Protection Core Pillars

How ju77 keeps your information safe — at a glance

SSL Encryption

All your personal and financial information is protected with 256-bit SSL encryption. No third party can read this data.

KYC Verification System

We use KYC procedures to verify your identity. This helps prevent fraud and keeps your account secure.

No Sale of Data

Ju77 never sells your personal information to third parties. Your data is used solely to provide you with our services.

Data Retention Policy

Your information is retained only for as long as necessary. Once legal obligations are met, data is securely deleted.

Your Control

You can request to view, correct, or delete your information at any time. Your rights are always respected.

Cookie Transparency

We are transparent about which cookies we use and why. You can opt out of non-essential tracking at any time.

This privacy policy ("Policy") applies to all users of the ju77 platform (ju77.pro). By using the platform, you agree to all terms of this policy.

1. Introduction

Ju77 is a trusted online Sports Betting and gaming platform built for Bangladeshi users. We understand the value of your personal information, which is why privacy has been a top priority from day one.

This privacy policy sets out clearly and transparently what information ju77 collects, how it is used, who it may be shared with, and what rights you have over your data. Our goal is to ensure you can always use ju77 with complete confidence.

By creating an account or continuing to use ju77, you confirm that you have read and agreed to this privacy policy. If you disagree with any part of it, please contact our support team.

ju77 complies with international data protection standards and is committed to safeguarding user privacy.

2. Information We Collect

Ju77 only collects information that is genuinely needed to provide our services. Collecting unnecessary data goes against our policy. Below we explain in detail what information is collected and how.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Details Phone number, email address Account Security & Notifications
Financial Information Mobile Banking/Nagad number, bank account details Deposit & Withdrawal Processing
Technical Information IP address, device type, browser Security Monitoring & Fraud Prevention
Usage Data Login time, betting history, preferences Service Improvement & Personalization

You provide information directly (via registration forms), automatically (while browsing the website), or through third parties (payment providers).

3. How Collected Information Is Used

Ju77 uses your information only for the purposes listed below — it is never used for anything outside this list.

  • To create and manage your account and complete KYC verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To manage bonuses, promotions, and VIP benefits.
  • To ensure platform security and detect fraudulent activity.
  • To provide customer service and technical support.
  • To meet legal obligations and maintain compliance with regulatory authorities.
  • To personalize your experience and send relevant offers (subject to your consent).
  • To promote responsible gaming and identify risky behavior so appropriate action can be taken.

We always obtain your consent before sending marketing communications. You can opt out of marketing emails or SMS at any time.

4. Who Your Information Is Shared With

Ju77 never sells or rents your personal information for commercial purposes. However, limited data may be shared in specific circumstances.

  • Payment Provider: Payment gateways such as Mobile Banking, Nagad, and banks receive the necessary information to process transactions.
  • Identity Verification Service: Authorized verification agencies receive the necessary information to complete the KYC process.
  • Law enforcement agencies: Relevant information may be disclosed under a court order or legal obligation.
  • Technology Partner: Trusted technology partners handling server hosting and security services have access to limited technical data only.

All third-party partners operate under strict confidentiality agreements and may only use your data for the specified purpose.

6. Data Security Measures

Ju77 uses industry-leading technology to protect your information. Our security measures are multi-layered and continuously updated.

  • 256-bit SSL/TLS encryption — all data transmissions are encrypted.
  • Two-factor authentication (2FA) — an extra layer of security for your account.
  • 24/7 security monitoring — suspicious activity is detected instantly.
  • Regular security audits — systematic reviews conducted by external experts.
  • Data backup & recovery — near-zero risk of data loss.
  • Limited staff access — only authorized personnel can access the information they need.

In the event of a security breach (should one ever occur), we are committed to notifying affected users within 72 hours.

7. How Long Your Data Is Retained

Ju77 retains your information only for as long as necessary. A separate retention period is defined for each type of data.

  • Account information: Retained for as long as your account is active and for up to 5 years after closure.
  • Financial transaction details: Retained for a minimum of 7 years as required by legal obligations.
  • KYC documents: Retained for up to 5 years from the date of verification.
  • Log Files & Technical Data: Stored for a maximum of 12 months.
  • Marketing Consent Data: Until you opt out or your account is closed.

Once the designated retention period ends, data is permanently and securely deleted so it cannot be recovered.

8. Your Rights

Ju77 believes your data belongs to you. That is why we provide the following rights. Any request can be submitted through our support team.

Right to Access

You may request to view the information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data beyond what is required by legal obligations.

Right to Data Portability

You may request a copy of your information in a machine-readable format.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

We are committed to responding within 30 days of receiving your request. For complex cases, it may take up to 90 days, and you will be notified in advance if that applies.

9. Protection of Minors' Data

Ju77 is strictly for individuals aged 18 and above. We never knowingly collect personal information from minors.

  • Age verification is mandatory during registration. Users under 18 are not permitted to create an account.
  • If we become aware that a minor has submitted their data, it will be deleted immediately.
  • If you believe your child has created an account on ju77, please contact us.
10. Third-Party Links & Services

The ju77 platform may be connected to third-party payment gateways and services. These third parties have their own privacy policies, and ju77 is not responsible for how they handle your information.

We recommend reading the privacy policy of any third-party service before using it. ju77 works only with trusted and verified partners, but we do not control the content or privacy practices of third-party sites or services.

11. Changes to Privacy Policy

Ju77 may update this Privacy Policy from time to time to reflect business changes, legal updates, or new technologies.

  • For significant changes, you will be notified in advance by email or platform notification.
  • The date of each update will be clearly noted at the top of this page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
12. Contact Us

For any questions, requests, or concerns about our Privacy Policy, please reach out to our support team. We're always here to help.

Email Support
[email protected]
Response Time
Within 24–48 hours
Data Protection Officer
[email protected]
Live Chat
24/7 Available

When submitting a data request, please contact us from your registered email or phone number so we can verify your identity promptly.

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Ju77 is for users aged 18+. Play responsibly. Your information is always protected.

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